ABOUT OUR SERVICES

Home Visits

If you are housebound, or are too unwell to come to the surgery, please telephone 01228 529171, where possible before 10.30am to request a home visit.

Emergency calls only can be dealt with after this time.

The Receptionist may ask the reason for the visit to allow the Doctor to judge the urgency of calls, and the Doctor may call you before they visit to discuss the reason for your home visit request.

EXTENDED ACCESS - ACCESS TO CLINICIANS DURING THE EVENINGS AND AT WEEKENDS

Appointments available up until 10.00pm Monday To Friday and at Weekends 8.30am - 5.30pm!!

We can offer patients appointments during the evening and at weekends at Cumbria Health Extended Access Centre - Please be aware that the extended access appointments are held at the Cumberland Infirmary.

PLEASE ASK THE RECEPTIONIST TO BOOK AN APPOINTMENT FOR YOU.

Late for your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

 

Chaperones

We offer a chaperone Service within the Practice.

About Chaperones