ORDER A PRESCRIPTION
See below for alternative ways to order a prescription
NHS APP
You can order your repeat prescription through the NHS APP. If you are not yet registered for this service please click here to sign up.
Once registered, this app can also be used to:
- Order Repeat Prescriptions
- Get your NHS COVID Pass
- Book and manage appointments
- Get health information and advice
- view your health record securely
- view your NHS number
Email
You can order your repeat prescription by emailing us with the following information
- Your Name
- Your date of birth
- Name of medication required
- Dose
Email address: cuccg.spencerstscripts@nhs.net
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
Electronic Repeat Dispensing (ERD)
ERD is a system which allows pharmacies to have a year long subscription to your repeat medications.
In basic terms, this means you will have access to your regular repeat dispensing prescriptions at your nominated pharmacy. Removing the need for you to first request your prescription from your GP Surgery.
Please read this information leaflet and contact our medicines team on 01228 529171 if you would like to be added to this service.
For information - if you currently have your pharmacy requesting your prescriptions for you, they are changing the way they work and will soon be stopping this service.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0300 330 2089
- General Public - Buy or Renew a PPC online
There is further information about prescription exemptions and fees on the NHS website.
Prescribing of medications liable to abuse, overuse or misuse or when there is a risk of addiction will be closely monitored to ensure your safety.
Prescribing of following groups of medications will be closely monitored:
- Painkillers – e.g. Codeine, Tramadol, Co-codamol, Co-dydramol, Gabapetin, Pregabalin
- Medicines for anxiety / insomnia – e.g. Diazepam, Temazepam, Zopiclone
It is the responsibility of the patient to:
- Take their medications in line with any agreed plan or reduction plan, whether set by the GP or a secondary care colleague. This must not be challenged via care navigation staff. If the patient wants to discuss a change, this must be via direct appointment with their GP or their consultant, whoever has set the reduction plan.
- Take responsibility for managing their own medication.
- Take appropriate measures to prevent their prescribed medication being sold or traded to others.
- Provide a urine sample upon request to confirm medication being prescribed is being taken
- Not supply their own prescribed medication to others.
- Treat the practice, its staff and services with respect.
Requests for early prescriptions, or requests for replacement of lost or stolen medication will not be processed via the repeat medication ordering process. Patients will be required to make a GP appointment so that the reasons can be explored and in order to avoid serious deterioration in health or avoid serious harm.