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NON URGENT MEDICAL OR ADMIN QUERIES

MAIN SURGERY

Spencer Street Surgery
10 Spencer Street
Carlisle
Cumbria
CA1 1BP

Tel: 01228 529171
Out of Hours: 111

 

Branch Surgery

42 Blackwell Road
Carlisle
Cumbria
CA2 4EQ

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Prescribing of medications liable to abuse, overuse or misuse or when there is a risk of addiction will be closely monitored to ensure your safety.

Prescribing of following groups of medications will be closely monitored:
  • Painkillers – e.g. Codeine, Tramadol, Co-codamol, Co-dydramol, Gabapetin, Pregabalin
  • Medicines for anxiety / insomnia – e.g. Diazepam, Temazepam, Zopiclone

It is the responsibility of the patient to:

  • Take their medications in line with any agreed plan or reduction plan, whether set by the GP or a secondary care colleague. This must not be challenged via reception/admin staff.  If the patient wants to discuss a change, this must be via direct appointment with their GP or their consultant, whoever has set the reduction plan.
  • Take responsibility for managing their own medication.
  • Take appropriate measures to prevent their prescribed medication being sold or traded to others.
  • Provide a urine sample upon request to confirm medication being prescribed is being taken
  • Not supply their own prescribed medication to others.
  • Treat the practice, its staff and services with respect.

Requests for early prescriptions, or requests for replacement of lost or stolen medication will not be processed via the repeat medication ordering process.  Patients will be required to make a GP appointment so that the reasons can be explored and in order to avoid serious deterioration in health or avoid serious harm.

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Reception services are available from 8.00am - 6.30pm Monday to Friday.

For those patients who work, or struggle to get to the surgery during normal hours, we offer a appointments up until 8pm on Mondays and Tuesdays. If attending at this time, please ring the buzzer at the security door and a member of staff will check your details and let you in. Please be aware there is no reception service at the Practice after 6:30pm.

Surgery and clinic times vary to allow a comprehensive service throughout the day.