Why not access our Online Consultations service where you can get information, help and support from us. Responses will be within two working days.
Covid secure measures will remain in place at Spencer Street Surgery:
Spencer Street Surgery Practice policy requires face masks to continue be worn when visiting the Surgery premises. Our buildings are enclosed spaces. We have clinically vulnerable and unwell people attending our practice. We need to protect each other, our patients and our teams. We feel this is a sensible and cautious measure, particularly in light of the increase in cases locally.
COVID VACCINATION INFORMATION
Spencer Street Surgery are no longer holding COVID-19 Vaccination clinics but we are working with St Paul's Church vaccination site to ensure you can get your vaccine/ If you have not yet had your 1st or 2nd dose or are due your booster, please call 119 or click on the following link
If you have any other queries - please do not call the surgery as we need to keep the lines free for patients who require medical assistance. Please submit a query through our website by clicking on the CONTACT DETAILS tab and scrolling down to the bottom of the page to "send us your comments or suggestions"..
COVID19 Vaccine Passport
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
the NHS App which you can download from app stores or the NHS website
It may take more than a week for your identity to be checked and verified so you can use these services.
If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
Coronavirus - Advice for Patients
Self-isolate and get a test if you believe you have symptoms of coronavirus.
The individual/household should also self-isolate as per the current guidelines.
If you have moderate to severe symptoms, please visit https://111.nhs.uk/covid-19 The 111 telephone link is extremely busy - patients are advised to go online first.
Check online at gov.uk and at nhs.uk for advice and the latest COVID-19 information before attending the practice.
CONCERNED ABOUT HOW YOUR DATA COULD BE USED
You can read more about GP Data for Planning and Research (GPDPR) here
https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/
there is guidance on next steps if you wish to opt out of this national process
Face to face appointments are available to all patients where there is a clinical need.
You will be asked to first discuss your condition over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would be best to deal with your condition or concern.
Attending a face-to-face appointment
If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. This is to protect our team and other patients who may be unwell from catching viruses or infections. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone who is wearing a face mask, or require other adjustments before your appointment, please let the surgery know ahead of your arrival.
Primary Care Networks
All GP practices in England are now formed into Primary Care Networks (PCNs).
What is a Primary Care Network (PCN)?
A PCN is a group of GP practices based in a local community.
Typically it is a group of practices covering a patient population of 30,000 to 50,000.
You will still be registered with your own GP practice and will continue to access your GP services in the usual way.
What will change for you?
Partnership working enables patients to access additional health services provided within the PCN GP practices.
You may not notice much change to begin with, but over time you will see a wider range of services becoming available in your GP practice or at another practice within your PCN.
Which PCN are we in?
We are part of Carlisle Primary Care Network. Practices in our group are:
Eden Medical Group
Spencer Street Surgery
Warwick Square Group Practice
Fusehill Street Medical Practice
Warwick Road Surgery
Appointments are available from 6.30pm weekdays and from 8.00am on weekends
Are you due a cervical smear? Appointments are also available to book at weekends - please call reception for more details!
Extended Access Leaflet for Patients
(Site updated 10/01/2022)