Do It Online

Spencer Street Surgery - Online Consultations Service

Submit your medical questions or concerns online at a time to suit you!

Service available to use 24/7!

If you would like to use our online consultations service, please click on the link below.  Responses will be within two working days:

Access To Online Consultations

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

If you would like to book/cancel appointments and order repeat medication 24/7, then register now! 

To register, please call into the surgery :

  • For information governance and confidentiality reasons, we have to verify your request for online services, therefore please bring with you two forms of ID, one to include photo ID (driving licence / passport), one to confirm address (recent bank statement/credit card) we will then provide you with a registration letter to enable you to access your full account 

Providers available to you include the following:

Patient Access

NHS app

Download on the Apple App Store

Get it on Google Play


download on the Apple App Store

Get it on Google Play

Other providers are detailed on your registration letter.

Online Consultations

Click here to access online consultations

Why not access our new service - Online Consultations - where you can get information, help and support on over 200 clinical topics, as well as

contacting your practice for things such as general advice, requesting fit notes, medical reports etc.  Responses will be within two working days.

ACCESSIBLE INFORMATION - if you have any information or communication needs please let us know how we can best meet your needs.

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